Billing, cancellation and refunds

Free costs nothing, with no card. Starter costs $9 a month or $79 a year, plus tax. Pro is $29 a month plus tax and is coming soon.

Starter is not on sale yet. Until it opens, no paid plan can be bought and nobody is charged.

To buy a paid plan you need a billing address in the United States, and you must be 18 or older.

A paid plan renews automatically at the end of each month or each year, whichever you chose, until you cancel. Each renewal is charged to the card you paid with.

You can cancel at any time in Settings, then Plan. Your plan keeps running to the end of the period you have already paid for, and you are not charged again.

When that period ends, your account moves to Free, with every record kept and usable. Starting when Starter opens, Free holds 10 brands and 2 active deals. If you have more than that, you keep and can use every one, and you can add another once you are below the limit.

If you delete your account, your plan ends straight away and no further charge is made. The steps are on our account deletion page.

Payments are not refunded, except in the five cases below. A person on our team reviews each one, and a refund goes back to the card you paid with.

1. Margot did not work. A fault on our side kept Margot from working for your account for more than half of a billing period, as our own records show. We refund that period's charge in full.
2. Charged after you deleted your account. A charge was taken at or after the time you deleted your account. We refund that charge in full.
3. Charged twice on one account. One Margot account ended up with two subscriptions at the same time. We cancel the newer one and refund its charge in full.
4. A one-time goodwill refund. Once per account, our support team may refund up to one charge as a goodwill gesture, at its discretion.
5. A charge we cannot link to an account. You were charged for a subscription that we cannot match to any Margot account. We cancel it and refund its charges in full.

We do not refund:

• Cancelling. Your plan runs to the end of the period you paid for instead.
• Deleting your account, including any unused part of the period.
• Part of a month or a year that you did not use.
• A second Margot account you opened yourself under a different email address. Cancel the plan on the one you do not want.

Nothing on this page takes away a refund the law requires.